Shipping Policy

Last updated: August 18, 2026

At Peak Stillness, we are committed to making your shopping experience as simple and convenient as possible. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products through https://peakstillness.com/.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed or shipped on weekends or public holidays. Orders placed during weekends or holidays will begin processing on the next business day.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information when available.

Shipping Times

Estimated delivery times may vary depending on your shipping destination, selected shipping method, carrier availability, and other circumstances.

Typical delivery times are:

• Canada: Approximately 3–7 business days

• United States: Approximately 5–10 business days

• International: Approximately 7–15 business days

These are estimated delivery windows and are not guaranteed delivery dates.

Unexpected delays may occur due to weather, carrier disruptions, customs processing, holidays, incorrect address information, or other circumstances outside our reasonable control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address, order size, weight, and available shipping method.

Any applicable shipping charges will be shown before you complete your purchase.

From time to time, Peak Stillness may offer free shipping promotions or other shipping incentives. Any applicable terms will be displayed during the promotion.

Order Tracking

Once your order has shipped, we will provide tracking information when it is available from the shipping carrier.

You can use the tracking number provided in your shipping confirmation email to monitor the progress of your shipment.

Please allow some time for tracking information to become active after your order has been shipped.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information when placing an order.

Peak Stillness is not responsible for delays, failed deliveries, additional shipping charges, or lost packages resulting from incorrect, incomplete, or outdated shipping information provided by the customer.

If you notice that your shipping address is incorrect after placing an order, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipping.

International Shipping

Peak Stillness may ship orders to destinations outside Canada.

International customers are responsible for ensuring that ordered products can legally be imported into their country or region.

Depending on the destination, international orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer and may be collected by the shipping carrier or local customs authority.

Customs processing may also result in delivery delays that are outside of Peak Stillness's control.

Lost, Stolen, or Damaged Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check with household members, neighbors, building management, or the designated delivery location.

If you believe your package has been lost, stolen, or incorrectly delivered, please contact us as soon as possible so we can assist you in determining the next steps.

For packages damaged during transportation, please contact us promptly and, where possible, provide photographs of the damaged package and products.

Peak Stillness may work with the applicable shipping carrier to investigate delivery issues.

Delayed Orders

While we work with shipping providers to deliver orders within the estimated delivery timeframe, delivery dates cannot always be guaranteed.

Peak Stillness is not responsible for delays caused by circumstances outside our reasonable control, including:

• Severe weather

• Natural disasters

• Carrier disruptions

• Customs delays

• Public holidays

• Transportation disruptions

• Incorrect or incomplete shipping information

• Other unforeseen circumstances

If your order appears significantly delayed, please contact us and we will do our best to assist you.

Order Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible after placing your order.

We will make reasonable efforts to accommodate requests received before an order has entered processing or shipping. However, once an order has been processed or shipped, we may be unable to make changes or cancel the shipment.

Contact Us

If you have questions about shipping, delivery, or your order, please contact Peak Stillness:

Peak Stillness
Phone: +1 403-561-7700
Email: man2k11@yahoo.com
Address: 12 Panamount Cir NW, Calgary, AB T3K 0C7, Canada
Website: https://peakstillness.com/